Clascity does not charge service fees for students, but we do have guidelines to help ensure a smooth and enjoyable experience for everyone:

• Communicate with your teacher only through Clascity.
• Make all payments through Clascity so your payments stay secure and you receive a receipt for each lesson.
• Reschedule promptly and notify your teacher if something unexpected comes up to avoid confusion or refund issues.
• Refer to our refund policy for details about cancellations and absences.
• Report any misconduct or inappropriate behavior to Clascity.
• Treat everyone with respect. Discrimination based on sexual orientation, race, age, nationality, religion, or gender is not tolerated.

We encourage you to:

• Discuss your preference for online or in-person classes with your instructor.
• Review your teacher carefully. Clascity provides information such as class ratings, completion status, student enrollment, and verified background checks.

If you have additional questions, feel free to contact us by submitting a ticket through our contact page.