Teachers can process refunds only on a per-lesson basis, and refund requests must be submitted within 3 days of the payment date.

For class packages, payment is charged 24 hours before the first lesson. You may cancel the package any time before the first lesson begins without being charged. For class packages, platform fees are deducted from the refunded amount.

If the teacher cancels a class in a purchased package, you will receive a refund for any remaining classes in the package that have not yet taken place.

Please note that missing a class without notifying the teacher does not qualify for a refund. In these cases, refunds are at the teacher’s discretion and can be processed manually through the transactions page.