Teachers can process refunds only on a per-lesson basis, and refund requests must be submitted within 7 days of payment.

For class packages, payment is charged 24 hours before the first lesson. You may cancel the package anytime before the first lesson starts without any charges. However, if you cancel after the first lesson, only 50% of the fees for the remaining classes will be refunded.

If the teacher cancels a class in a purchased package, you’ll receive a full refund for the remaining classes.

Please note that missing a class without notifying the teacher does not qualify for a refund. Refunds in such cases are at the teacher’s discretion and can be processed manually through the transaction page.