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If your instructor does not show up without notice, you may request a refund. A refund request can only be made within 7 days after a payment is sent. Once the refund is issed, it will take 7 to 10 business days for it to appear on your statement. Please refer to your financial institution if you have not received your refund.

Note: If there is a disagreement between both parties, Clascity will intervene and determine if a refund is required.

Still have questions?

If you can’t find an answer in the FAQ, Please contact us and submit a ticket.