If a student misses a class without prior notice, the class fee is generally not refunded. This helps ensure that teachers are fairly compensated for their time and expertise. However, teachers can manually issue a refund on the transactions page if they feel it is appropriate. Each teacher can decide whether to issue a refund in these situations. If you have any questions about this policy, please contact us.
If you can’t find the answer in our FAQ, please contact us by submitting a ticket.