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If a student is absent from class without prior notice, the class fee will generally not be refunded. This ensures that teachers are fairly compensated for their time and expertise. However, teachers do have the option to manually issue a refund to the student in the transaction page, if they feel that it is appropriate to do so. It's up to each teacher to decide whether or not to issue a refund in these circumstances. If you have any questions or concerns about this policy, don't hesitate to contact us for more information.

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If you can’t find an answer in the FAQ, Please contact us and submit a ticket.