Once you have a confirmed booking, you'll see the payment for that class appear as pending on the transaction history page 24 hours before the lesson is scheduled to take place. After the lesson is completed, the payment will be held for 7 days to allow for any potential disputes. After this period, the funds will become available on your account balance page for withdrawal to your connected Stripe account.
Please note that teachers will only be paid for each completed lesson, regardless of whether the student has purchased a package. This ensures that students are protected and teachers are fairly compensated for their time and expertise. If you have any issues with the payment status or need assistance with the withdrawal process, don't hesitate to contact us or your financial institution for help.
If you can’t find an answer in the FAQ, Please contact us and submit a ticket.